Settings & Troubleshooting

Settings

Click Settings in any slot header.

Settings — Ensemble

Troubleshooting

A Sibelius staff is silent, or plays the wrong sound. Run Home ▸ Plug-ins ▸ Accent Tap ▸ Assign Accent Tap Instruments. If it names a staff, set that staff's Device to Accent Tap in the Mixer. Check the plugin's banner for the reason.

Nothing changes after installing or updating. Quit and reopen Sibelius — it reads the sound set and plugins only at launch.

An old score still plays its original instruments. It has to be converted once: Converting a Score.

The vibraphone keeps ringing with the pedal up. Choose the Pedal preset, and check the score has Ped. lines.

Notes crackle or drop out. Raise the buffer size in Settings ▸ Audio / MIDI. If the DISK light in the slot header flashes, raise Streaming Preload.

The library can't be found. Point Settings ▸ Paths at the SamplerInstruments folder, or reinstall from the Hub.

My own instruments disappeared after a library update. Library updates replace the installed instruments. Keep your own in a separate folder.

Help

accenttap.com/support — include the version number from the top-right corner of the window.